Shipping & Returns Made Easy!
Shipping and handling charges are based on your subtotal order amount, calculated after applicable discounts and before sales tax. Rates are calculated as follows:
| Subtotal Amount | 48 Contiguous United States | Alaska, Hawaii, APO/FPO |
|---|---|---|
| $59 and over | FREE 6-14 Business Days |
$9.00 Up to 30 Business Days |
| Under $59 | $6.95 Flat Rate 6-14 Business Days |
$9.00 Up to 30 Business Days |
| Subtotal Amount | Canada | |
|---|---|---|
| $79 and over | FREE 9-14 Business Days |
|
| Under $79 | $9.95 9-14 Business Days |
|
| Subtotal Amount | 48 Contiguous United States |
Alaska, Hawaii, APO/FPO | Canada |
|---|---|---|---|
| Any | $14.95 2-3 Business Days |
N/A | N/A |
* There may be delays due to unforeseen circumstances or customs. If you haven't received your order after 4 weeks, please call Member Services at 1-855-FAB-KIDS. The customer is responsible for any duties or taxes on the value of the goods purchased, which may be imposed by the Canadian Government.
FabKids strives to provide an amazing shopping experience and superior customer service. If for any reason you are not content with your order, we gladly accept returns and exchanges within 60 days* from the date of shipment and in new, unused condition with original tags and packaging.
Return instructions for US and APO/FPO:
FabKids offers 3 easy and free return options: (1) return for FabKids membership or store credit; (2) exchange for another item; (3) return for full a refund*. Return shipping and handling for non-contiguous U.S. territories, including Alaska, Hawaii and APOs, is $9, and Canada is $9.95.
Please note that any membership or store credit used to pay for an order will be returned in the same format and will not be eligible for a refund to a credit card.
*Rewards points associated with the purchase will be deducted from your account if you do choose a refund.
We have partnered with Happy Returns to make your returns even easier! See below for more details.
Returns and exchanges are easy! Just print your return label and return packing slip by visiting the Order History page under My Account. Then follow these steps:
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Complete your return in My Account > Orders & Returns
- Receive the QR code for your return onsite and via email
- Drop off your items with just the QR code at a Return Bar near you - no packaging or label required, your refund will be initiated upon drop-off!
- Happy Returns is more sustainable! The eco-friendly process uses reusable packaging and aggregated shipping to help reduce impact on the environment - as a result, Happy Returns customers reduce greenhouse gas emissions by 120,000 lbs for every one million returns.
